MPI

MPI is a Milwaukee-based outsourced sales and marketing partner that has been operating since 1996. Privately owned by President Andrew Schwartz, the firm positions itself as a strategic extension of a client's internal team, handling everything from outbound calling and lead qualification to account management and digital marketing. Unlike many offshore alternatives, MPI keeps its operations US-based, which appeals to companies that value timezone alignment and cultural fit in their sales support.

The agency's core service set covers the full sales cycle. On the front end, they build targeted prospect lists, conduct outbound calling, and set qualified appointments. For ongoing customer relationships, they offer inbound call handling and account management. MPI also provides campaign automation and digital marketing strategies to support and amplify sales efforts. This end-to-end approach means a client can hand off a significant portion of their revenue-generation process and trust that MPI will manage it professionally.

MPI's deep-scraped website content reveals a strong track record in specific verticals. A case study with a telemedicine provider shows they handled a surge in customer support calls during the COVID-19 pandemic, achieving an average answer rate of 98%, a support handling rate of 95%, and a resolution rate of 90%. Client testimonials from companies like Doxy.me, Trench Shoring, and Inquirehire consistently mention MPI's ability to set quality appointments, adapt quickly to new markets, and integrate smoothly with internal sales teams. One client noted that MPI helped refine their sales process so effectively that they needed to add another sales rep to keep up with growth.

Pricing is project-based, which gives clients flexibility to scale engagement up or down without long-term commitments. This model works well for companies that want to test outsourced sales before committing to a retainer. However, the lack of published pricing tiers means potential clients need to schedule a consultation to get a quote. The agency's team size is not disclosed, but the depth of client work and the range of services suggest a mid-sized operation capable of handling multiple concurrent campaigns.

MPI is best suited for B2B companies that need a reliable, US-based outsourced sales team to handle lead generation, appointment setting, and customer support. it's particularly valuable for organizations that have an internal sales team but need extra capacity to cover outbound prospecting or inbound overflow. The agency's experience since 1996 and the positive client testimonials indicate a mature operation that understands the nuances of B2B sales cycles.

Overall, MPI offers a solid option for companies looking to outsource sales functions without sacrificing quality or control. The project-based pricing and US-based team reduce common risks associated with offshore outsourcing. While the absence of independent reviews on platforms like Clutch and G2 makes it harder to verify claims, the detailed case studies and direct client quotes on their website provide credible evidence of their capabilities. For businesses in the Midwest or those that prefer a hands-on, communicative partner, MPI is worth evaluating.